Last updated: October 10, 2026
Memberships give instant access to digital content, so payments are generally non-refundable once a membership has been activated.
When we will refund or fix a payment
- You were charged twice for the same order.
- You paid but your membership could not be activated and we cannot fix it.
- Your payment was rejected by mistake and you ask for your money back instead of activation.
When refunds are not possible
- You changed your mind after the membership was activated.
- The account was suspended for breaking the Terms of Service (for example, sharing prompts).
- Unused days of an active membership.
How to ask
Contact us within 7 days of payment with your order number and transaction ID at [email protected] or on WhatsApp. Approved refunds are sent back using the original payment method where possible.